FairCar guides
Best practices and end-to-end walkthroughs for hosts and guests — written for the way you actually work.
Getting started
FairCar is a peer-to-peer car-sharing marketplace built on flat fees. Here's how guests and hosts move through the platform.
Everything you need to publish a high-converting listing in about 20 minutes.
A practical guide to base price, weekend uplift, and dynamic pricing on FairCar.
From search to keys in hand — what to expect on your first FairCar trip.
The full ten-step path: account, insurance, listing, calendar, Stripe, first booking, handoff, return, review, payout.
Offering the right pickup options can double your bookings. Here's the playbook.
Knowing exactly where to go gets you a faster answer. Here's our triage map.
Payments
Other platforms take 25–40% of every booking. FairCar charges a flat monthly subscription instead — many times less expensive for active hosts.
When you get paid, where the money comes from, and what to do if a payout is delayed.
We only bill in months you earn — and never with a percentage. Here's the math.
Your dashboard's earnings forecast pulls from booked trips, pending payouts, and pricing recommendations. Here's how to read it.
Pricing rules, weekend uplift, event-night surge, and length-of-trip discounts — when to use each.
FairCar files a 1099-K when you hit the federal threshold. Here's how to keep books that turn your earnings into deductible income.
Monthly bookings stabilize your revenue and cut your handoff workload to near-zero. Here's how to price and screen them.
Loyal, low-friction guests earn meaningful discounts. Here's how the rewards system works.
Trust & safety
FairCar doesn't sell or provide insurance — you bring your own policy. Here's exactly how to get an affordable commercial auto policy that covers your listed car.
FairCar does not sell insurance. Here's exactly what the deposit covers and what your personal policy is for.
Most disagreements settle without FairCar staff. Here's how the flow runs.
A complete profile gets you better bookings, faster approvals, and warmer hosts. Here's how to fill it out.
Exactly what 'cleaned to perfection' means, and how guests earn lifetime fee discounts by stacking the streak.
What to photograph, when to file, and how to structure a claim so the platform (and the guest) sides with you.
Dead battery in Phoenix. Flat tire in Tahoe. CEL flashing on the I-5. The exact host response that protects everyone.
Every booking includes one driver. Spouses, friends, and 'I just let my buddy drive for an hour' all count. Here's how to handle it cleanly.
One 3-star review drops your search rank ~40%. Here's the exact recovery sequence — public response, private follow-up, and ranking rebuild.
Don't panic. Here's the timeline, what counts as evidence, and how to dispute fairly.
Your guest rating opens doors. Here's how it's calculated and how to keep it above 4.8.
Your account holds payment methods, a verified ID, and trip history. Lock it down.
Trips
Inspections protect both sides. Here's exactly what to shoot, when, and why.
A friendly message at the right moment is worth more than a discount.
A repeatable handoff routine that prevents 90% of disputes and earns five-star reviews.
How to run the post-trip inspection, file any pass-through charges, and write reviews that protect future bookings.
Sync external calendars, set buffers, and use turn time so two guests never show up at once.
When to message, what to say, and how to keep every guest feeling looked after without burning out.
When a guest is 30, 60, or 120 minutes late — the exact decision tree that keeps you paid without burning the relationship.
Guests will ask 'can I keep it one more day?' on every busy weekend. Here's how to say yes profitably — or no gracefully.
Airport pickups are the highest-fee, highest-stress moment of any trip. A repeatable choreography wins reviews and re-bookings.
Hosting an EV is more profitable than ICE — IF you write your charging policy clearly. Here's the policy language and the math.
A 5-minute pickup keeps your trip on time and protects your deposit. Here's exactly what to do.
How to handle the small stuff (parking ticket, flat tire, lockout) and the big stuff (accident) without losing your deposit.
How to close out cleanly so your deposit releases within 72 hours.
Plans changed mid-trip? Here's how to request a change without dropping your reservation.
Policies
Our cancellation policy is the same for every trip on the platform: simple, predictable, and not buried in fine print.
When a toll or citation hits the host's account after a trip, here's exactly how it gets billed back.
How daily, weekly, and monthly mileage caps work, plus how to avoid sticker shock at return.
Bring it back the way you got it. Here's exactly how fuel and charging policies work.
What's allowed by default, what to ask for, and the fees if you break the rules.
Who can rent on FairCar — and what young-driver fees, license types, and international licenses look like.
Fleet
Running multiple vehicles with a team? Here's how to invite operators, set permissions, and review activity.
Team roles, shared inboxes, shared inspections, and the rhythms that keep a small commercial fleet humming.